1. Website Publisher
Company name: SARL AIX SERVICES MENAGERS - A.S.M.
Legal form: SARL
Share capital: €8,000.00
Registered office: 11 Rue Blaise Cendrars, 13090 Aix-en-Provence, France
Telephone: +33 (0)4 42 59 46 68
Email address: asm10@orange.fr
RCS: Aix-en-Provence B 484 981 576
SIRET: 484 981 576 00024
VAT number: FR30 484981576
2. Publication Director
Publication Director: the manager of SARL AIX SERVICES MENAGERS.
3. Website Host
The website is hosted by: OVH SAS
Registered office: 2 rue Kellermann, 59100 Roubaix, France
Website: https://www.ovh.com
Telephone: (+33) 9 72 10 10 07 (OVH standard line)
4. Webmaster
Website development: Matthieu de Moustier
Status: Micro-enterprise BNC
Address: 36 avenue Pasteur, 13007 Marseille
Email: matthieudemoustier@gmail.com
SIRET / RCS: 901 142 661 00015
5. Professional Insurance
Professional civil liability insurance:
Company: AXA (CARREAU Philip)
Policy number: 3414880504
Address: 7 rue du Quatre Septembre, 13100 Aix-en-Provence
Insurer telephone: +33 (0)4 42 38 06 72
6. Activity
Main activity: troubleshooting, repair, and maintenance of household appliances (small, medium, and large appliances) both in the workshop and at home.
7. Intellectual Property
All elements (texts, images, videos, logos, downloadable documents, icons, sounds) present on the website are protected under copyright and intellectual property law. Unless expressly and in writing authorized by the rights holder, any reproduction, representation, modification, publication, transmission, or distortion, whether total or partial, of the website or its content is strictly prohibited.
8. Personal Data (GDPR / Data Protection Act)
8.1 Data Controller
Data controller: SARL AIX SERVICES MENAGERS.
Contact for personal data: asm10@orange.fr
8.2 Purposes
The data collected are necessary for:
- managing quotation requests and orders;
- commercial and accounting management;
- appointment scheduling and after-sales follow-up;
- sending operational information (e.g. appointment confirmations, invoices);
- compliance with legal and regulatory obligations.
8.3 Data Collected
Examples: first name, last name, address, email address, telephone number, information related to equipment, payment data if provided (note: avoid collecting sensitive data on the website).
8.4 Legal Basis
Performance of the contract, legitimate interest for customer service management, and compliance with legal obligations. For marketing: prior consent.
8.5 Data Retention Period
Customer data are retained for the period necessary to achieve the purposes mentioned and in accordance with legal obligations:
- Commercial records / invoices: retained for 10 years (tax obligations);
- Data related to warranties and after-sales service: retained for 5 years after the end of the commercial relationship;
- Cookies: see Cookies section below.
8.6 Rights of Individuals
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights regarding your data:
- rights of access, rectification, and erasure;
- right to restriction of processing;
- right to object;
- right to data portability (where applicable);
- right to withdraw your consent at any time when processing is based on consent.
To exercise your rights or for any questions regarding the processing of your personal data, contact: asm10@orange.fr.
If you believe your rights are not being respected, you may file a complaint with the CNIL: www.cnil.fr.
9. Cookies and Similar Technologies
The website uses cookies and similar technologies to ensure its operation, produce anonymous traffic statistics, and provide tailored services.
On the first visit, an information banner allows you to accept or configure cookies. You can manage/refuse cookies via your browser settings.
9.1 Types of Cookies
- Cookies strictly necessary for the operation of the website: short retention, essential (e.g. session management);
- Audience measurement cookies: generally retained for a maximum of 13 months;
- Functionality or third-party cookies (e.g. for social or video widgets): variable durations, managed by third-party providers.
9.2 Refusal / Deletion
You can disable cookies via your browser: procedures differ depending on the browser (see the browser’s online help). However, disabling cookies may make certain services unavailable.
10. Hyperlinks
Links to third-party websites may be present. SARL AIX SERVICES MENAGERS has no control over these sites and is not responsible for their content or practices.
11. Liability
The provider implements all reasonable means to ensure the accuracy and updating of the information published on the website. However, it cannot guarantee completeness, absence of errors, or permanent updating of the information. The user is solely responsible for the use of the information available on the website.
12. Force Majeure
The obligations of SARL AIX SERVICES MENAGERS shall be suspended in the event of force majeure as defined by the case law of the French courts.
13. Mediation
In the event of a dispute, the client may freely refer the matter to the competent mediator: CNPM Médiation Consommation (or another applicable mediator). Indicative contact details of the mediator mentioned in the contract: CNPM Médiation Consommation, Esplanade de France, 42400 Saint-Chamond — cnpm-mediation-consommation.eu.
14. Applicable Law and Jurisdiction
These legal notices and the use of the website are governed by French law. Any dispute shall, failing amicable resolution, fall under the jurisdiction of the competent courts of the district where the company’s registered office is located.
15. Contact
For any questions regarding the website, its content, or personal data, please contact: SARL AIX SERVICES MENAGERS — 11 Rue Blaise Cendrars, 13090 Aix-en-Provence — Tel. +33 (0)4 42 59 46 68 — asm10@orange.fr.
16. Update of Legal Notices
These legal notices may be modified at any time. The version published on the website shall prevail. Date of last update: 24/ 11/ 2025.